Nowadays we must be able to communicate with increasingly diverse set of people. This is true regardless of where an organization, their customers or business partners are located.
People tend to be unaware of the full scope of their diversity. They likely have different life experiences, communication styles and work habits. These differences may either hinder or boost productivity and innovation, which require that people communicate well in order to lead and follow, work together, assign and manage tasks, analyze issues, make decisions, or develop and implement plans.
Intercultural competence is a key enabler of this professional and organizational development.
From recognizing cultural differences, understanding your own culture and other cultures to adapting and integrating them into people’s own identity.
Tools exist to develop intercultural competence in practical ways at the individual, team and organization levels in order to actively draw on everyone’s unique perspective and input.